online reviews / 1 posts found

How to Deal with Negative Reviews

by admin_birgitta23
Negative online reviews can be very damaging to any business and unfortunately, cannot be totally avoided.  But how does one deal with negative reviews posted online, justified or not?  In my business, this question has come up a few times this last month, and in doing some research on this very topic, I came across this blog post that I would like to share: The management of reviews is like herding cats in a leased warehouse with no key to get in. Now, if you own that warehouse, you have control. Did you know that responding to a negative review on any directory or […]